Disappointing lounge experience

Of course this is a first world problem. I’m not that disconnected to reality. With that said, I’m in the Brisbane Virgin Australia International departure lounge, which is contracted out to Air New Zealand Koru Club. Many airlinese use this lounge here. There is just a Qantas club and an Emirates club at this airport in addition to this club. Is it that difficult to remodel a little so there are plugs near seating areas? Can there be clean and even a little visually pleasing shower facilities?

No plugs almost anywhere you would want to sit. Went to take a shower, they just had dirty towels on the floor, not cleaned before the next user. Worst part was, there was a lounge employee who was in the bathroom who definitely saw the mess in the shower room. But it was just left for me to clean i guess? The shower doesnt drain well because of the slope of the floor, it just goes all over the entire shower room door.

Air New Zealand lounge manager in Brisbane, what are you thinking?


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